ordering policies

Licensed Professionals:

Our professional results-oriented products are only available through licensed skin care professionals or on this website. If you are a licensed skin care professional, you may order Skin Blends products online, or call us at 1-417-725-9115.

Everybody Else:

If you would like a referral to one of our knowledgable professionals in your area so your can receive treatments and/or make product purchases, we would be glad to provide that for you.

Taxes:

Missouri businesses only - a completed Reseller’s Permit must be provided or tax will be charged.

Backorders:

Although we make  every effort to ship your order complete, occasionally we are forced to backorder certain items. We do not charge for backordered items until they are actually shipped out. When the backordered item comes in, you will be notified and we will confirm with you that the item is still desired.

Errors or Problems:

If you experience errors or problems on an order, please call us within 5 working days of receipt of your order. On returns due to our error, we will pay regular UPS ground shipping to return goods and ship replacements.

Damaged Items:

If you order is damaged, please contact the local freight office for a damage inspection.

Returned Shipments:

•  All returns must have an authorization number, which must be placed on the outside of the box. A return authorization  number can be obtained by calling us a 1-417-725-9115.
•  A 25% restocking fee will be charged for returned merchandise.
•  ONLY product exchange will be accepted beyond one month of original purchase date.
•  No returns or exchanges after 90 days.
•  Returned items must be received by us unopened and in resalable condition. Each product must be placed “box in a  box” (place product in a box and then the box placed in a box for safe shipping).
•  Empty containers and their components may not be returned.